A family had to carry the body of their deceased family member to the old mutual offices in KZN in a body bag after the organization had refused to pay out their funeral policy benefit until the family shows up with the body as evidence. The National Funeral Practitioners Association of South Africa has threatened to take legal action against the organization. Old Mutual responded in tweeting ''Good evening, this has been most unsettling and we are sympathetic towards the family during this difficult time. We can confirm that the claim was paid. Due to the sensitive nature of this matter, we will continue engaging directly with the family''.
Family Brings Corps As Proof After Old Mutual Refused To Pay Out Policy Benefits
A family had to carry the body of their deceased family member to the old mutual offices in KZN in a body bag after the organization had refused to pay out their funeral policy benefit until the family shows up with the body as evidence. The National Funeral Practitioners Association of South Africa has threatened to take legal action against the organization. Old Mutual responded in tweeting ''Good evening, this has been most unsettling and we are sympathetic towards the family during this difficult time. We can confirm that the claim was paid. Due to the sensitive nature of this matter, we will continue engaging directly with the family''.
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