The Indian Railways earned over ₹9,000 crores from ticket cancellation charges and non-cancellation of wait-listed tickets between 2017 and 2020, the railway has said in response to an RTI application. The Centre for Railway Information Systems (CRIS), in response to the RTI application filed by Kota-based activist Sujeet Swami, said that in the three-year period from January 1, 2017, to January 31, 2020, there were over nine-and-a-half crore passengers whose wait-listed tickets were not canceled. Such passengers brought the Indian Railways revenue of over ₹4,335 crores. In the same period, the railways earned over ₹4,684 crores from cancellation fees of confirmed tickets.
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