So why did he become so successful?
It may come as a surprise but Richard Branson was not always the over achieving entrepreneur that he is today. Sure he was in business by the age of 20 but he was also a high school drop out who was under investigation for tax evasion and looked like an unwashed hippie. He did however manage to turn his life around and is now a billionaire. But how did he achieve so much success in a single lifetime?
Number one, he has fun
Branson recognises that you will not be truly successful unless you enjoy what you are doing and allow time for fun. He himself has state that when he no longer enjoys a project it is time to move on from it.
2. He’s visible
And no, I’m not just referring to the flight attendant uniform incident.
What good is a leader who is stuck behind a desk? You can’t very well lead from an office can you? Sir Richard literally makes it his business to get out and about to visit his employees, as well as his customers. He has mentioned in interviews that when he is on one of his flights, he will go and meet his crew and passengers with a notebook in hand. He states that this way he can both hear and record their ideas. Despite being as busy and important as he is, he takes their names and email addresses and makes a point of responding to them by the next day.
His philosophy is to run large businesses in the same way as a small one‒by being responsive and friendly. This is a successful philosophy to have, because both his staff and customers are left feeling appreciated he himself is humanised. Happy people equals loyalty, hard work and ultimately profit. This is impossible to achieve if your only contact with your employees is through the occasional company newsletter and a Christmas card that has obviously been signed by your secretary.
3. He’s an amazing leader
This follows on from the previous point. He’s a good leader because he’s present and takes the time to listen. How can you lead if you don’t have any real idea of what’s going on in your company. And by that I don’t mean the head office where people leave early on a Friday but then demand the retail stores cut staffing and work overtime for free. Branson gets off his ass and makes sure he knows exactly how his businesses are being run on each and every level. This is what makes him a good leader. He ensures that he has genuine knowledge and that his staff members are allowed input.
4. He creates things that stand out
Sir Richard recognises that in the modern world, it is notoriously difficult for a company to survive unless it stands out in some way. In fact, you have to be radically different. Take Virgin Atlantic for example. They’re known for their outstanding customer service. Branson made this a priority aboard his planes because he was sick of subpar service on other airlines. The fact that his flight attendants are also renowned for being particularly attractive is a subject for another article.
In addition, Virgin Atlantic were also the first company to offer premium economy, in-seat entertainment, onboard beauty therapists and drive through check in.
5. He has perseverance
Despite being such a success today, things didn’t always look so rosy for Richard Branson. For starters, he suffers from dyslexia, which made both reading and learning certain things incredibly difficult. Although this still effects him today, he has never let it hold him back.
Furthermore, he experienced a myriad of problems at the beginning of his career. Some of these included cash-flow problems, tax issues, law violation and even a night in jail. Instead of giving up, he chose to learn from his mistakes and use them to guide him later in life. It also inspired him to educate himself in certain areas of business so he could persevere and succeed.
6. He breaks the rules
Richard Branson hasn’t been successful by following along with what everyone else does. He breaks the rules and takes risks, albeit calculated ones. After his early career troubles, he learned that innovation was the key to success, but that some confines were necessary. As such, he uses his past mistakes and intuition to guide him and engages in trial and error when it comes to new ventures. Perhaps the greatest lesson that he learned was that failures can lead to great ideas.
7. He says “yes”
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