SDGC19 speaker Dr. Sarah Schulman in Toronto: 'Burning and Building Bridges: Lessons from Five Years of Deep Partnership to Redesign the Canadian Welfare State' How do we turn our social safety nets into trampolines? That big, hairy, audacious question led our small social design team from the UK to Australia to The Netherlands to Canada. We knew if we wanted to disrupt social systems, and fundamentally shift outcomes for people most on the margins, we couldn’t do it as fly-in and fly-out design consultants. We needed to be full partners in change. This talk will offer the story of our partnership: how a passionate, idealistic, and at times, naive group of service designers, industrial designers, graphic designers, interactions designers, ethnographers, sociologists, and community developers has worked alongside mid-level managers, frontline workers, non-profit CEOS and bureaucrats to reimagine the social sector. We used to believe it was all about building the capacity of the sector to do research & development. We don’t believe that anymore. Come along to this talk as we share and debunk myths around collaboration, consultancy, and capacity building. Find out what we think it will take to move past incremental reform to disruptive transformation.
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